Privacy Policy

Healthy Living With Nikki respects your privacy. This policy explains how we collect, use, protect, and share information when you visit healthylivingwithnikki.com, contact us, submit a form, book a service, or make a purchase.

Information We Collect and How We Use It

We may collect contact information; appointment and inquiry details; communications; wellness, intake, eligibility, consent, or treatment-related information you choose to provide; and transaction information connected to bookings or purchases. Payment card information is generally processed by third-party payment providers rather than stored directly by Healthy Living With Nikki.

We may also collect basic website and device information, such as IP address, browser or device type, pages visited, approximate location, and cookie data. We use information to respond to requests, process bookings and payments, send appointment communications, review service eligibility, maintain records, improve our services and website, prevent misuse, and meet legal or business obligations.

Email and Text Communications

We may use the contact information you provide to respond to an inquiry and send appointment confirmations, reminders, preparation instructions, changes, and follow-up messages. Marketing consent is optional and separate. You may unsubscribe from promotional emails or reply STOP to promotional text messages. Message and data rates may apply. Opting out of marketing does not stop necessary communications about a request, appointment, or purchase you initiated. Mobile information, including phone numbers and SMS opt-in data or consent, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers solely as needed to deliver messages and support our communications program, but text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely to provide support services, such as customer service and message delivery. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS opt-in data and consent are not shared with third parties or affiliates for marketing purposes. Customers opt in to SMS messages through our website forms by providing their phone number and voluntarily checking an unchecked consent box. Consent is not a condition of purchase.

Cookies and Third-Party Services

Our website and supporting services may use cookies or similar technologies to operate the site, remember preferences, understand activity, improve performance, and help prevent fraud or misuse. Browser settings may allow you to limit cookies, although some website features may not work as intended.

We may use third-party services for forms, scheduling, payments, communications, analytics, file storage, maps, or social media. Those providers process information under their own terms and privacy policies. Please review their policies before submitting information through their services.

How Information May Be Shared

We do not sell or rent personal information. We may share information only as reasonably necessary with service providers that support our operations; professional advisers, insurers, or authorities when needed to protect rights, safety, clients, or property or to comply with law; or a successor or involved party in a business reorganization, transfer, merger, or sale, subject to appropriate protections.

Health Information and Minors

Some forms may request relevant health or wellness information so we can understand your goals, identify possible concerns, and determine whether a requested service may be appropriate. Healthy Living With Nikki is a holistic wellness business and does not represent that it is a healthcare provider covered by HIPAA; however, other privacy and consumer-protection requirements may apply.

The website is intended for adults and is not directed to children under 13. Selected services may be available to minors only with advance approval from Healthy Living With Nikki and consent from a parent or legal guardian. A parent or legal guardian may provide information on the minor's behalf. If you believe a child submitted personal information without appropriate permission, please contact us.

Security, Retention, and Your Choices

We use reasonable measures intended to protect personal information, but no website, transmission, or storage system can be guaranteed completely secure. Information is retained only as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, protect safety, enforce agreements, or meet legal, tax, or insurance requirements.

You may contact us to request access to, correction of, or deletion of information you provided or to update your communication preferences. We may need to verify your identity, and some information may be retained when reasonably necessary or legally required. Available privacy rights may vary based on applicable law.

Changes to This Policy

We may update this Privacy Policy when our website, services, or legal obligations change. The revised policy and effective date will be posted on this page and will apply going forward, subject to applicable law.